Shipping policy

At Shooify, every item is custom-crafted with your personalized name and photo. Because each piece is made to order, please review our production and delivery timelines below.

Processing & Production Time

  • Customization Window: Since your items are specially made for you, production begins immediately after your order is confirmed.

  • Production Time: Please allow [2–4 business days] for design verification, photo printing, and quality checks before your item is dispatched.

Shipping & Delivery Estimates

Once your personalized item leaves our facility, standard delivery times are as follows:

[3–7 business days]

Incorrect Shipping Details

  • Please double-check your shipping address and contact details before placing your order.

  • Because personalized items are created specifically for you, we cannot re-route or refund orders delivered to an incorrect address provided by the customer. If you notice an error in your details, contact us within [2 hours] of placing the order so we can update it before production begins.